FAQs

A: I offer virtual administrative support across three main areas: General Business Admin (emails, scheduling, document management, data entry), Project Coordination (deadline tracking, subcontractor communication, milestone management), and Client Management (enquiries, follow-ups, quote coordination). I work with contractors, tradies, subcontractors, and family-run small businesses across Western Australia. Not sure if what you need fits? Book a free 30-minute consultation and we'll figure it out together.

A: I offer flexible pricing to suit different needs: Hourly rate: $60/hour — great for one-off tasks or smaller projects 5-hour bundle: $299 (inc. GST) 10-hour bundle: $585 (inc. GST) 15-hour bundle: $825 (inc. GST) The bundles work out at a lower hourly rate and suit businesses needing regular ongoing support. You only pay for the time I actually work — no super, no leave entitlements, no overheads.

A: Simple. We start with a free 30-minute consultation to understand your business and what you need. From there, I'll put together a simple plan for how I can support you. Once we agree on scope and hours, I get started — usually within a few days. I'll keep you updated regularly so you always know what's been done and what's coming up.

A: Carefully and confidentially. I treat your business information with the same care I'd want someone to treat mine. I'm happy to sign a Non-Disclosure Agreement (NDA) before we begin if that gives you peace of mind — just ask. Any tools or platforms I access on your behalf are handled securely, and I'll never share your information with third parties.

A: Absolutely. No two businesses are the same, and neither is the support I provide. Whether you need just inbox management, full project coordination, or a mix of everything — we work out a setup that actually fits how your business runs. Flexibility is the whole point.

A: Once we've had our initial consultation and agreed on scope, I can typically start within 2–3 business days. For urgent situations, reach out directly and we'll see what we can arrange.

A: No lock-in contracts here. I work on a flexible, as-needed basis. That said, clients who use bundled hours get the best value and tend to see the most consistent results — but you're never locked in to anything you're not comfortable with.

A: Yes! While I'm based in the Pilbara and have a strong understanding of the regional WA business environment, I work remotely with clients across Western Australia and beyond. If you're a tradie or contractor anywhere in Australia, I'd love to chat.